Maximise your customer engagement with Omni-Channel Messaging

Create effective customer communication with Omni-Channel exclusively from Trend Media.

Communicate using popular platforms like SMS, Email, & WhatsApp!

Get started with a FREE consultation today.

ALL CHANNELS IN ONE PLACE

Omni Channel is a central point for managing all your messaging campaigns and workflows. It gives access to SMS, email and globally popular chat apps like Whatsapp, eliminating the need for multiple providers of communication channels. You’ll get a shorter time to market, less administration and expert technical support for all the channels and services.

USER INTERFACE

Omni-Channel provides a user-friendly portal that allows enterprises to easily organize and manage all their multi-channel communication programs and projects by installing this call centre software in all the computers of the customer service department. By smoothly integrating and syncing with any CRM or business intelligence tool, we enable enterprises to reach any customer, on any device and get real-time actionable insights on how customers engage with them.

REPORTING AND ANALYTICS

The platform provides a detailed overview of communications activity and performance, conversion rates and costs – per channel, per campaign, per country. Rich, graphical reports help you understand how your customers interact with your communications and channels. Reports are available in real-time, 24/7

For more information on Omni-Channel Messaging opportunities please contact us at [email protected]

or click here

http://omni-channel-registration-form.pagedemo.co/